Terms of Use

General Terms of Use and Privacy Statement of GetYourGuide Deutschland GmbH, Berlin

Version March 23rd 2012 (Translation of the German original version)

Navigation:

  1. Preface
  2. Privacy
  3. Registration and booking
  4. Payment
  5. Cookies
  6. Sharing Information with third parties
  7. Use of data
  8. Online Communication
  9. Changes to the General Terms of Use and Privacy Statement
  10. Applicable law

Introduction

GetYourGuide offers its visitors the opportunity to book tours and other recreational activities via the Internet platform www.getyourguide.com. Suppliers of these touristic services offer these activities on their own behalf and under their own responsibility.

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1. Preface

1.1 Accepting the Terms of Use
By visiting GetYourGuide you accept these Terms of Use as well as the General Terms of Business of GetYourGuide Deutschland GmbH and Suppliers of Tours and other touristic Services when you book services on GetYourguide. If you don't accept these provisions, please stop using website and leave it.


1.2 Intended use
All users are open to visit the website according to its intended use. The use of further service such as the booking of services requires prior registration.


1.3 Changes to the booking platform
GetYourGuide reserves the right to change the content, structure, functions, and so on, of the internet platform, add new functions, or partially or fully suspend existing content and functions temporarily or permanently, as well as attach selected functions to the fulfillment of certain conditions, at any time without notice. GetYourGuide can partially or completely block access to the website for particular users.

You are always legally bound by the Terms of Use at the time of your visit.


1.4 General Terms of Business of GetYourGuide and Suppliers of Tours and Other Services
For booking services via the website, the General Terms of Business of GetYourGuide and Suppliers of Tours and other touristic Services as well as the additional conditions of individual suppliers, which you can find at the service pages, shall apply.


1.5 Limitations of Liability
GetYourGuide strives to keep the website up to date. Notwithstanding, GetYourGuide does not accept liability for the correctness and timeliness of the information displayed on the website. You are using or refraining from the use of this information at your own responsibility. GetYourGuide excludes liability for accessing or using this website including all the therein contained information and data.

GetYourGuide does not accept liability for damages caused by computer viruses, spyware and other malicious computer programs.


1.6 Copyright
The entire content of this Internet platform is protected by copyright. Names, titles, logos, texts, pictures, designs, and so on, may not be copied, modified, transferred, reproduced, and so on, for any commercial or non-personal purposes. If you wish to use texts, pictures, and so on, you can get in touch with GetYourGuide who will refer you to the owners of the respective copyrights.


1.7 Links to other websites
www.getyourguide.com can contain links to other websites. These websites are maintained by third parties and GetYourGuide has no influence on their content, functions and so on. GetYourGuide formally dissociates itself from the content of linked website and does not accept liability for the content or conduct of the owners of the respective websites.

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2. Privacy

2.1 Data collection
When visiting the website, GetYourGuide collects certain data (e.g. IP address, browser type) for statistical purposes. This data will be evaluated anonymously, e.g. in order to improve the use of the website.


2.2
Should you, even without prior registration, transfer data to us, e.g. booking queries or data from forms, GetYourGuide can evaluate this data anonymously for statistical purposes, even if no booking takes place.

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3. Registration and booking

3.1 Registration
When you register on the website (opening an account), you are transferring personal data such as name, address, date of birth, phone number, e-mail address and information about booked services, to us. This data will be stored.

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4. Payment

4.1 Credit card payment
When you pay for your booked services, the credit card payment will be processed by payment solution provider Concardis (www.concardis.com) or Ayden (www.adyen.com). GetYourGuide does not store credit card information.

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5. Cookies

5.1 Use of cookies
GetYourGuide uses cookies. Cookies are used by most Internet service providers and allows GetYourGuide to recognize your computer when visit our website again. Cookies are a feature of your Internet browser software and store data about the use of websites on your computer.


5.2 Settings
You can specify in your browser software how your computer is to accept cookies. If you disable cookies in your browser software, you can still visit our website. However, it is possible that certain functions cannot be used to the same extent or that your visit will not be as convenient. - You always have the option to delete cookies from your hard rive. - If you disable or delete cookies from your hard drive, you prevent that certain data about your use of the website be transmitted to Google.


5.3 Google Analytics
www.getyourguide.com uses Google analytics. Google Analytics provides GetYourGuide with (anonymous) website activity reports. For this purpose Google Analytics uses cookies. Information on Google's privacy policy can be found at http://www.google.com/intl/en_ALL/privacy.html. By using www.getyourguide.com you agree with the processing of your data through Google.


5.4 Google Maps API
Thanks to the Google Maps API GetYourGuide can provide you with additional information. To this end, certain anonymous data can be transmitted to Google.

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6. Sharing Information with third parties

6.1 Booking
When you complete a booking (conclusion of the contract), a part of your data will be transmitted to the booked company so it can properly provide its services. This company can be located abroad. The company shall be under the local legal provisions on privacy protection.


6.2 Authorities and third parties
Under certain circumstances GetYourGuide and/or the booked company are obliged to pass on or make certain information available to authorities. Some data is transmitted to Google, as outlined in section 5. In case of a booking and payment thereof, the necessary data for payment processing will be provided to an external payment provider. In case of a sign-up to our e-mail newsletter, your data will be hosted by an external e-mail marketing service provider.

GetYourGuide reserves the right to pass on information to third parties, authorities, and so on, if it is necessary to ward off claims and demands of all kinds.

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7. Use of data

7.1 Improving services
Data is used for contract settlement, improvement of website functions and its presentation, design of product pages, as well as for analysis, marketing and consulting purposes.


7.2
If you opted to receive the GetYourGuide newsletter, we reserve the right to send you regular updates about specials and other announcements.

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8. Online Communication

8.1 News services
By giving us permission for online communication through your registration, you agree to allow us to send you our e-mail newsletter and other communications electronically. You can, at any time, unsubscribe from this service via the link included in every message.


8.2 News service after booking
If you book a service from GetYourGuide, you give us permission to send you relevant messages and documents online. The company who provides the service also has the right to send you messages. For details, please see the general contract terms.

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9. Changes to the General Terms of Use and Privacy Statement

GetYourGuide can change the General Terms of Use and Privacy Statement at any time. The terms at the time of your visit shall always apply.

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10. Applicable law

Use of the Website is exclusively subject to German law.

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GetYourGuide GmbH
Erich-Weinert-Straße 145C
10409 Berlin
Germany


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