We know that GetYourGuide can only work because of and together with our suppliers. Therefore we are there for you by email or phone support. Please don't hesitate to reach out to us for help regarding pricing changes, availabilities, cut-off times, the booking engine, or product updates at firstname.lastname@example.org
We also have a FAQ section where we offer answers to the most commonly asked questions.
For questions about bookings, current customers, cancellations and changes to booking details, contact our customer service department. We will get back to you as soon as possible.
For all other questions, you can reach our supplier department at email@example.com
Whether you’re already adventuring or on your way, our Customer Service team is here to help. Reach us between 08:00 and 20:00 on weekdays, and on weekends and holidays, we're available from 08:00 to 18:00 CET. Reach us on the following numbers:
USA: 855 664 8235 (toll free)
UK: 020 330 894 97
Germany: 030 544 459 44
Switzerland: 091 261 15 93
Italy: 06 45236984
Spain: 91 769 35 19
France: 01 85 65 34 44
International: +49 (0) 30 544 459 44